HP printer is connected but not printing

After upgrading to Windows 10, you may find that your HP printer is connected but not printing the document. Well!  This is a very common problem to occur in the HP printer after an upgrade. If you want to troubleshoot the issue, you need to follow some simple troubleshooting steps to fix the issue. In this post, we are sharing some easy steps that can help you to resolve the HP printer is connected but not printing the documents issue. So, if your device is giving you a hard time, read the post and follow the instructions to fix the problem.

Check And Make Sure Your HP Printer And Computer Connected To Same WiFi Network

If you want to print the documents wirelessly using an HP printer, you need to check and make sure that your printer and computer are connected to the same Wi-Fi network. If both devices are not connected to the same network, you won’t be able to print documents.

Install the latest version of printer drivers

The outdated printer driver and software could also be the reason that your  HP Printer connected but won’t print the document. Thus, we recommend you download the latest version of the printer driver and software available for your device.

Before you install the latest driver version, you need to uninstall the previously downloaded drivers from your device. Here are the steps you need to follow:

  • Right-click on the ‘Start’ button present on the lower left side of your screen and click on the ‘Search’ option.
  • Now, type ‘Devices and Printer’.
  • Right-click on your printer icon and click to Remove device.

The system will uninstall the previously downloaded software version. 

Download and Install the Latest printer software

To download and install the latest printer drivers and software, you can visit the HP official website and install the full-feature driver from there. All you need is to make sure that the drivers you are going to download all compatible with your device.

Update Printer Firmware

Outdated print firmware could also be the reason that you are unable to print the documents using HP printer.  If you want to troubleshoot the problem, you need to update the printer firmware to the latest version available.  To update the printer firmware, you can visit the HP printer’s official website and find the latest available firmware for your device.

Hopefully, after following these simple troubleshooting steps you would able to fix the HP printer is connected but not printing the documents problem on your device. All the mentioned troubleshooting guidelines are simple and easy to follow. However, if you still have a doubt or there is any other technical error causing hurdles in your printing task, contact the experts.  The printer experts can help you to identify the root cause behind the problem and share the most reliable and easy troubleshooting steps to fix the issue. Let the professionals help you to fix the problem so you can continue to print the documents using an HP printer without any trouble.